We guide companies through change that is thoughtful,
implemented, and works.
Audit, change design, implementation, training, and BM Shaper AI assistant - one hybrid consulting model that connects people and technology.
Take the first step toward changeWhat challenges do we solve?
The company needs to organize processes and responsibilities.
- Chaos in tasks and communication
- Lack of clear roles
- Duplication of work
- Decreased efficiency
The company is growing but lacks a scalable operating model.
- Development strategy not implemented in operations
- Leaders are "firefighting"
- Decisions are intuitive and inconsistent
- A predictable work system is needed
The company has poor profitability and doesn't know where losses come from.
- Lack of cost control
- Inefficient processes
- Wrong priorities
- Lack of real metrics and data
The company faces a major change.
- Structural change
- New strategy
- Team scaling
- Technology implementation (including AI)
The company needs technology that actually works.
- Tool chaos
- Lack of integration
- Lack of knowledge "what to choose and how to implement"
- Desire to use AI with good business sense
The company wants to strengthen its team and leaders.
- Lack of accountability
- Communication problems
- Work fatigue
- Too many decisions at the owner/CEO level
What we do?
From diagnosis to implementation and change maintenance.
We analyze your company's challenges, design and implement solutions, and guide the team through every stage of transformation. We train people, support leaders, and ensure no one is left alone with the change process. And thanks to BM Shaper - our AI assistant - your organization maintains and develops new ways of working even after the project ends.
Step 1. We get to know your company.
The first step is a conversation about your company: its goals, challenges, and areas that need organizing. This is when we set the direction for action.
Step 2. We analyze and diagnose the situation.
We examine processes, numbers, structure, and communication to precisely understand how the organization currently functions.
Step 3. Audit and change recommendations.
Based on this, we prepare a diagnosis and specific recommendations - we identify risks and change priorities.
Step 4. Recovery plan and change design.
We design a coherent operating model tailored to your company: processes, roles, structure, technology, and metrics.
Step 5. We implement change together with you.
Together with the team, we execute the plan: we conduct workshops, training, and operational implementations. We support leaders at every stage of transformation.
Step 6. BM Shaper - the change assistant that stays with you.
After implementation, you receive BM Shaper — an AI assistant that organizes further action priorities, monitors progress, organizes knowledge, and supports the team 24/7.
Dear Friends,
I founded BMS with a clear goal: to help entrepreneurs effectively implement changes in their businesses. Over the years, I've seen how companies recognize the importance of transformation for growth, stability, and profitability, but often get lost in its execution. That's why we created a new consulting model – Hybrid Consulting.
This is not consulting automation. This is its new era.
We combine three key elements:
- AI that analyzes, compares, scans, and creates initial recommendations, designs, and materials
- Subject Matter Expert (SME) Experience that gives meaning, direction, and sequence to changes
- Working with the team that makes change actually happen
AI creates data and analyses. We create interpretations, decisions, and implementations. Our mission is navigating transformation and sharing experience gained in dozens of organizations. We believe in flexibility, engagement, and treating every project as our own.
On behalf of Business Model Shaping
Anna Pietruszka
CEO
Frequently Asked Questions
What is Hybrid Consulting?
Hybrid Consulting is a combination of expert consulting with AI capabilities. You receive both the work of a Subject Matter Expert and tools supporting decisions, analysis, and maintenance of implemented changes. This makes the process faster, more predictable, and doesn't end when the consultants leave.
Who is the Change Assistant (BM Shaper)?
BM Shaper is your company's AI assistant that: monitors implemented changes, reminds about tasks, organizes knowledge, provides quick answers, supports leaders and teams 24/7. It's a tool that allows you to maintain and develop changes even after the consulting project ends.
How does the first free consultation work?
During the consultation, you'll tell us about your company's challenges, and we'll explain how we can help. It's a non-binding meeting that will help identify potential areas of cooperation.
How long does a typical change process take?
The duration depends on the scale of challenges and the size of the organization. After an initial analysis, we'll present a detailed action plan tailored to your needs.
What industries do you serve?
We have experience working with companies from various sectors. Our change management methodology is universal, and our team of experts adapts the approach to the specifics of the industry.
Do you also support small businesses?
Yes, we work with both small businesses and large organizations. Our methods are scalable and adapted to the needs of each enterprise.
What sets BMS apart from other consulting firms?
Our approach is based on comprehensive support - from analysis through recommendations to active change implementation. We combine knowledge from specialists in various fields, including AI and new technologies.
How do you measure the effectiveness of implemented changes?
Together with the client, we establish key performance indicators (KPIs) that we regularly monitor during the change implementation process.
Do you provide training?
Yes - we provide live, online, and hybrid training, and also create ready-made video training for clients. We teach teams to work in the new operating model, which is crucial for the sustainability of changes. We can prepare a complete training product: from consultation and script, through voice-over recording, to final editing of material that the company can use for years.
How much does working with BMS cost?
The cost of cooperation depends on the scope of the project and the company's needs. After a free consultation, we prepare an individual quote tailored to the scale of challenges. We offer various cooperation models - from one-time audit to long-term transformation support.
Our Partners
8+ years of business challenges and successes with trusted Partners
Meet our team
Anna Pietruszka
CEO & Business Analyst
- Business model creation
- Company reorganization and scaling
- AI and hybrid intelligence-based process architecture
- Process optimization
Karolina Padło
Partner, Business Process Architect
- Operational process management
- Business process analysis
- Operations mentoring
- Agile and Scrum project management
Bartosz Ostafiński
Transaction and Financial Advisor
- Strategic development options
- M&A / company sale / investor acquisition
- Equity and debt financing
- Company valuation
- Controlling & analytics
Jacek Zielonka
Sales Process Architect
- E-Commerce marketing and sales strategy
- Sales and marketing processes
- Communication strategy
- AI in e-Commerce
Jaromir Działo
CTO
- Advanced AI solutions design
- Integration with existing systems and infrastructure
- Custom AI algorithm development
- R&D in AI
- Technology assessment and valuation
- Technical debt analysis and optimization of existing solutions
Katarzyna Bałucka Dębska
Business Analyst
- ESG compliance audit and analysis
- ESG strategies for companies
- ESG strategy implementation
Agata Kowalska
Transaction and Legal Advisor
- M&A (domestic and international)
- Company sale (Owner Exit)
- Investor acquisition (VC/PE Funds, ASI)
- Strategic development options
- Equity and debt financing
Szymon Podstawski
Tech Lead
- I optimize technology processes using artificial intelligence.
- I build tools that increase efficiency and improve key operations.
- At BMS, I connect technology architecture with clients' business goals.
Ewa Stec
Marketing & External Communications Expert, Voice of BMS
- Building bridges between the brand and the outside world
- Creating consistent communication across multiple channels
- Designing narratives that tell who we are
- Supporting teams and leaders in translating complex topics
- Experimenting with new formats and ways of talking about BMS
BM Shaper
AI Change Assistant
- Monitors implemented changes
- Reminds about tasks
- Organizes knowledge
- Provides quick answers
- Supports leaders and teams 24/7